Our Leadership

As the Principal Consultant of CHCS Group, Ebony brings over a decade of experience in healthcare management, specializing in regulatory compliance and operational excellence within the realm of healthcare consulting. Her mission is to guide healthcare organizations in navigating complex regulatory landscapes while optimizing operations for sustained success. She holds an MBA in Complex Health Systems from Nova Southeastern University, a Bachelor of Arts in Psychology from Florida Atlantic University, and an Associate of Arts in Health Services Management from the Community College of Philadelphia. At CHCS Group, Ebony is committed to driving excellence through effective healthcare leadership solutions, improving service quality, and enhancing operational efficiencies. As a dedicated member of the American College of Healthcare Executives, she stays at the forefront of industry best practices to ensure the highest standards of service for clients.

Mark is a Senior Consultant with CHCS Group, bringing over a decade of experience in healthcare consulting, healthcare management, utilization management, regulatory compliance, and policy development. His extensive background across hospitals and community-based organizations empowers him to deliver strategic, actionable solutions that enhance organizational performance and regulatory alignment. With a strong clinical foundation and in-depth experience in care coordination, utilization review, and administrative operations, Mark aids organizations in optimizing workflows, strengthening documentation integrity, and meeting complex state, federal, and payer requirements. At CHCS Group, he supports initiatives in policy and procedure development, audit readiness, workflow redesign, and utilization review improvement, demonstrating effective leadership solutions. He conducts documentation assessments, guides corrective action planning, and collaborates with interdisciplinary teams to enhance compliance and quality management systems.