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Our Leadership

Ebony Douglas, MBA | Principal Consultant

Mark D. | Senior Consultant

Mark D. | Senior Consultant

As the Principal Consultant of CHCS Group, Ebony brings over a decade of experience in healthcare management, specializing in regulatory compliance and operational excellence. Her mission is to guide healthcare organizations in navigating complex regulatory landscapes while optimizing operations for sustained success.


She holds an MBA in 

As the Principal Consultant of CHCS Group, Ebony brings over a decade of experience in healthcare management, specializing in regulatory compliance and operational excellence. Her mission is to guide healthcare organizations in navigating complex regulatory landscapes while optimizing operations for sustained success.


She holds an MBA in Complex Health Systems from Nova Southeastern University, a Bachelor of Arts in Psychology from Florida Atlantic University, and an Associate of Arts in Health Services Management from the Community College of Philadelphia.


At CHCS Group, Ebony is committed to driving excellence in healthcare leadership, improving service quality, and enhancing operational efficiencies. As a dedicated member of the American College of Healthcare Executives, she stays at the forefront of industry best practices to ensure the highest standards of service for clients.

Mark D. | Senior Consultant

Mark D. | Senior Consultant

Mark D. | Senior Consultant

Mark is a Senior Consultant with CHCS Group, bringing over a decade of experience in healthcare operations, utilization management, regulatory compliance, and policy development. His background across hospitals and community-based organizations enables him to deliver strategic, actionable solutions that improve organizational performance 

Mark is a Senior Consultant with CHCS Group, bringing over a decade of experience in healthcare operations, utilization management, regulatory compliance, and policy development. His background across hospitals and community-based organizations enables him to deliver strategic, actionable solutions that improve organizational performance and regulatory alignment.


With a strong clinical foundation and deep experience in care coordination, utilization review, and administrative operations, Mark helps organizations optimize workflows, strengthen documentation integrity, and meet complex state, federal, and payer requirements.


At CHCS Group, Mark supports initiatives in policy and procedure development, audit readiness, workflow redesign, and utilization review improvement. He conducts documentation assessments, guides corrective action planning, and collaborates with interdisciplinary teams to enhance compliance and quality management systems. 

CHCS Group Network

Healthcare consultants and leaders specializing in clinical consulting, leadership, and management.

Independent Experts

Our network is composed of skilled healthcare consultants and leaders with diverse expertise in clinical consulting, strategic leadership, and healthcare management. Each member brings a wealth of experience and a proven track record of driving meaningful change within healthcare organizations.


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CHCS Group

For inquiries about our consulting services or leadership solutions, please use the form below to connect with our leadership team. We look forward to discussing how our expertise can address your needs and support your organization’s goals.

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